Introduction

MULVERNS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Information Privacy Act 2009 (Qld).

Information We Collect

We may collect personal information including, but not limited to:

• Name

• Contact details (e.g., email address, phone number)

• Address

• Date of birth

• Payment information

How We Collect Information

We collect personal information through:

• Online forms

• Email correspondence

• Telephone conversations

• In-person interactions

• Cookies and website analytics

Use of Personal Information

Your personal information may be used to:

• Provide our services to you

• Process transactions

• Communicate with you

• Improve our services

• Comply with legal obligations

Disclosure of Personal Information

We do not disclose your personal information to third parties except:

• When required by law

• To service providers who assist us in operating our business (e.g., IT support, payment processors), provided they comply with privacy laws

Data Security

We implement reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections if necessary. To do so, please contact us at privacy@mulverns.com.

Complaints

If you believe we have breached your privacy rights, you may contact us to lodge a complaint at privacy@mulverns.com. We will respond promptly to address your concerns.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Phone: 1800 961 930
Email: privacy@mulverns.com